Spotlight On: Maeve Wilcock, Bin Lift Planner

Maeve Wilcock, Bin Lift PLanner at Terberg Matec UK

1. Hi Maeve, thank you for taking part in this month’s spotlight and for giving us an insight into your time with the business. Could you tell us how long you’ve been at Terberg Matec UK and what your role is?

Thank you, happy to be involved. I’ve now been with Terberg Matec UK for just over two years and am currently a Bin Lift Planner for the business.

2. How would you describe your role in three words? 

Being a part of the Terberg Matec team is thrilling, full of support, and often exciting, as every single day is different.

3. What are some of your key responsibilities? 

My main responsibilities include organising where our bin lifts are meant to be and when, as well as the distribution of these. I’m also tasked with overseeing multiple spreadsheets related to our bin lift movements to ensure these are both accurate and up-to-date. In addition to this, I’m now in charge of ordering our bin lifts from our colleagues in the Netherlands.

4. What did you do becoming a Bin Lift Planner?

I started out at Terberg Matec UK as a Workshop Administration apprentice, which involved acting as an administrator for booking in projects, assisting with claims, and gaining quotes from customers. Following this, I progressed to a full-time role as an Operations Coordinator. Although I was new to the industry, everyone at Terberg Matec UK was incredibly supportive and welcoming so I’ve been able to settle in really quickly.

5. Why did you decide to join Terberg Matec UK and what makes you want to stay? 

I feel very lucky that my first job has been with Terberg Matec UK. As soon as I’d passed my apprenticeship, I knew I wanted to stay on. It sounds cliched, but because I’m part of a small team it feels very much like a work family. I love coming into work every day and am already really comfortable in my new role.

6. What is your favourite thing about working at Terberg Matec UK? 

I’m particularly grateful for the degree of independence I’ve been given while working with the business. I’ve had a lot of free rein to shape the role to suit me and my skills thus far. What’s been especially helpful is a series of monthly apprenticeship forums, which enables apprentices from across the organisation to better understand how we can best contribute to its success as a whole. I’ve even been given the opportunity to interview future apprentices prior to them joining the business, offering an insight into my own experiences. 

7. What is your proudest achievement so far?  

The fact I’ve gained my position as Bin Lift Planner in the space of two years is the thing I’m most proud of. I was actually put forward for the role, which only demonstrates the support and trust from my team – it’s been a big journey to get to where I am now and it’s a fantastic achievement. 

8. Do you have any specific goals or ambitions for the future of your role? 

I’m really excited to be able to make the role my own and craft it to suit my way of working. I’ll be taking into account any past challenges or issues that we may have encountered to get on top of things and ensure we stay on track, assessing how our processes have been running to date to identify where improvements could be made.

9.  Final question: who are you outside of work?  

I used to play quite a bit of football, but I had to give this up. In fact, I played for the business at a Business Fives National Final event last year in Birmingham and was named Female Player of the Tournament, which was great fun to be involved in. To stay active alongside going to the gym, I now dance in heels instead!